Privacy Policy

PRIVACY POLICY

Last updated: 11 June 2026

This Privacy Policy describes how Nestadem ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from nestadem.com (the "Site").

1. INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we collect information about the individual web pages or products you view and how you interact with the Site.

When you make a purchase or attempt to make a purchase, we collect the following information from you:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely by our payment partner; see Section 4)
- Order details

We refer to this information as "Order Information".

2. HOW WE USE YOUR INFORMATION
We use the Order Information to:
- Fulfil and deliver your orders (including processing payment, arranging shipping, and providing invoices/order confirmations)
- Communicate with you about your order
- Screen orders for potential risk or fraud
- Provide you with information or advertising relating to our products, in line with your preferences

3. SHARING YOUR INFORMATION
We share your personal information with third parties only to help us use your information as described above. For example:
- We use Shopify to power our online store.
- We use payment gateways (such as Razorpay) to process payments.
- We use logistics and courier partners (such as Shiprocket, Delhivery, and our suppliers) to deliver your order.
We may also share your information to comply with applicable laws and regulations, to respond to a lawful request, or to protect our rights.

4. PAYMENT SECURITY
All payments are processed through secure, PCI-DSS compliant, RBI-regulated payment gateways. We do not store your card or banking details on our servers.

5. DATA RETENTION
We retain your Order Information for our records unless and until you ask us to delete it.

6. YOUR RIGHTS
You have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. To exercise this right, contact us at nestademsupport@gmail.com.

7. COOKIES
We use cookies to operate the Site, remember your preferences, and understand how visitors use the Site. You can control cookies through your browser settings.

8. CHANGES
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. The "Last updated" date will reflect any changes.

9. CONTACT US
For more information about our privacy practices, or if you have questions, contact us at:
Email: nestademsupport@gmail.com
Location: Delhi, Delhi, India